Privacy Policy - NZ

Introduction

This Privacy Policy applies to all personal information collected by NZ Will Creator for services provided in New Zealand. This policy is incorporated by reference into our Terms and Conditions.

In this policy we explain how and why we collect your personal information, how we use it, and what controls you have over our use of it. We are committed to complying with the Privacy Act 2020 and other applicable legislation governing privacy of personal information by businesses, and to protecting and safeguarding your privacy when you deal with us.

We encourage all site users to refer to the Office of the Privacy Commissioner website which contains important information about privacy laws in New Zealand.

Collection and Use of Information

What Information We Collect

Some information provided to us might be considered private or personal. Without these details we would not be able to provide our services to you. We will only collect such personal information if it is necessary for one of our functions or activities.

Technical Information

Personal information about you may be collected from:

• Devices or browsers which you use to access our webpages
• Your IP address and browser information
• Cookies to help provide a better website experience
• Third parties may place cookies through this site for analytics purposes

Use of Your Information

We may use collected information to:

• Improve our website and services
• Contact you with news or information about our services (with your consent)
• Understand how visitors use our website

Local Storage (Your Device Only)

Our website may use your browser's local storage to save your will draft on your device. This information:

• Never leaves your device - It is not transmitted to our servers
• Remains under your control - You can clear it at any time through your browser settings
• Helps you save your progress when creating your will
• Is automatically deleted when you clear your browser data

Links to Other Websites

Our website may contain links to other websites and those third party websites may collect personal information about you. We are not responsible for the privacy practices of other businesses or the content of websites that are linked to our website. We encourage users to be aware when they leave the site and to read the privacy statements of each website that collects personally identifiable information.

Security and Storage

We place great importance on the security of all information associated with our users.

No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect user information through secure website protocols, you transmit information at your own risk. You are solely responsible for keeping your passwords and account information secret.

Access to and Correction of Personal Information

We are committed to maintaining accurate, timely, relevant and appropriate information.

Since we do not collect or store your will information on our servers, you have complete control over your data. You can:

• Access your draft will through your browser's local storage at any time
• Modify or delete your information at any time
• Clear your browser's local storage to remove all saved data

For any analytics or technical information we may collect, you may request access or correction by contacting us.

Complaints

If you have a complaint about our Privacy Policy or the collection, use or disposal of your personal information, please contact us through our About page.

We will investigate your complaint and attempt to resolve any breach that might have occurred. If you are not satisfied with the outcome, you may request that the Office of the Privacy Commissioner investigate your complaint.

Changes to Privacy Policy

If we change our Privacy Policy, we will post changes on this page so that users are always aware of what information is collected, how it is used and how information may be disclosed. Please refer back to this Privacy Policy regularly to review any amendments.

Last Updated: January 15, 2026

Contacting Us

If you require further information regarding our Privacy Policy, please visit our About page.

For more information on privacy legislation or the New Zealand Privacy Principles, we recommend that you visit the Office of the Privacy Commissioner's website.